Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we gather different kinds of information to tailor your learning experience and enhance our services.

Personal Information

We collect details you provide directly when you create an account or reach out to us. This may include your name, email address, phone number, and the messages you send via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically gather information about how you interact with our site and learning platform. This includes pages visited, time spent in various sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and assess site performance. You can manage cookie settings through your browser configuration.

• Essential cookies needed for site functionality
• Analytics cookies to understand user interactions
• Preference cookies to keep your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us deliver quality educational material and keep our drawing platform running smoothly. We are dedicated to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress through various skill levels, and tailor recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us address inquiries, share important course updates, and provide technical assistance when needed. We may also send newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted in to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and develop new content that tackles common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help us run our platform, process payments, send emails, and offer customer support. These providers access only the information needed for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for site performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Paper Crest Grove is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you via email and provide information about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by applicable law, court order, or government requests. This includes scenarios involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act, you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal, fraud-prevention, or business reasons. Deleting your account removes access to your course progress and stored artworks.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential updates about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can opt to accept all cookies, reject certain types, or receive prompts before storing cookies. Blocking essential cookies may affect some site functionality.

Data Security and Retention

We implement strong security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, or resolve disputes. Account details are typically kept for three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

While our primary operations occur in Canada, some service providers may process data elsewhere. We ensure adequate protections through contractual safeguards and compliance with applicable privacy laws for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with applicable privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians may review their child’s data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal data we’ve collected from their child, request its deletion, and opt out of further collection or use of their child’s information. We provide clear mechanisms for parents to exercise these rights.

If you believe we’ve unintentionally collected information from a minor without proper consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may revise this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other considerations. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates the most recent updates.

Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.